Check How Wallet Data Is Used
We use account details to create and protect your access, confirm the phone verification step and connect payment status to the correct account. A DANA, OVO, GoPay or QRIS reference may be recorded so we can match a cashier event, receipt and later status question without
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exposing it to another account. Bank transfer and virtual account references can serve the same checking purpose. We also process device, browser, language and session data to keep sign-in activity consistent across mobile and desktop. Where local law permits, we retain records for the period needed
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to resolve account questions, security events or legal requests. Access and eligibility depends on local law. Policy requests can be made through the account support path, with enough account detail for us to locate the relevant record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.